Prices
Daily updated prices apply, the cancellation conditions depend on the respective rate.
Arrival and departure
On the day of departure we will make the room available to you until 10:30 a.m., but we ask for your understanding that the room cannot usually be occupied before 3 p.m. after Check In. For an additional charge of € 30 p.P. you can use the spa until 16 pm on the day of departure.
Dogs
Contribution to expenses € 25,00 per dog and day, large dogs only on request (please bring your own dog blanket and sleeping basket). Calculation of the food depending on the order. We ask for your understanding that in some suites as well as in the dining room in the spa area and on the lawn your four-legged friends have no access. We reserve the right to charge for any final cleaning that may be required.
Electric cars
We have 8 charging points in the underground garage , where against payment your car can be charged. Billing is per consumption (per KW)
Deposit
In case of a fixed reservation we ask for a deposit of 30% of the booked value as a bank transfer within 2 weeks to our account (IBAN: AT62 1600 0001 0063 5569;
BIC: BTVAAT22). The deposit can also be paid by credit card. We accept all major credit cards including AMEX.
With the announcement of the credit card number and expiry date it is irrevocably confirmed that the final invoice or possible cancellation fees may be charged to the credit card, unless another method of payment is agreed upon or no other form of payment has been made.
Price and terms of payment
In the event of errors in price information, we reserve the right to make adjustments and refer to the current price lists.
Discounts for children
Fixed prices for children: 0-5 years: 75 €, 6-12 years: 95 €, 13-17 years: 115 €
We only take a few children in the hotel. We do not offer childcare, a playroom .or a menu for children. Our hotel is not geared towards children.
Vouchers
Vouchers are valid for 1 year from date of issue. Extension and cash redemption as well as the passing on of vouchers issued by name is not possible.
Price advantages
Can only be claimed once per booking. The most favourable offer for you always applies. We ask you to book all-inclusive weeks in advance.
Services not taken advantage of will not be refunded. Please understand that it is possible to book room categories, but not to reserve specific rooms or floors.
Payment
In general we recommend payment in cash! We accept our national currency (EURO). The following credit cards are accepted: Diners Club, Visa, Amex and Master Card.
Non-smoker - smoker?
We would like to point out that our rooms are non-smoking rooms and there is no smoking in the entire dining area. You are welcome to smoke on the balcony or in the cigar lounge.
Intollerances
We would like to point out that our kitchen team can only take into account the most common food intolerances such as lactose intolerance and gluten intolerance. For a pure vegan diet or low carb diet, the NIDUM is not the appropriate vacation destination, we also do not offer additional dishes for this. Please inform us of any food intolerance before your arrival
Treatments in the wellness area
If you cannot keep a booked appointment in our wellness department, we ask you to cancel at least 1 day in advance. Otherwise we have to charge you 80% of the treatment price.
With the publication of the new price list all previous price lists lose their validity! Price changes, misprints and errors, as well as changes in offers are reserved. The provisions of Austrian hotel contract law apply.
