3. adult person in room -30% discount, 4. adult person in room -30% discount. Single room supplement + 30%. Room service € 15.


Costs: € 25,00 per dog per day, large dogs only on request (please bring your own dog and basket). Calculation of the food according to the order. We ask for your understanding that your four-legged friends do not have access in some suites as well as in the dining room and in the spa area.  We reserve the right to charge a final cleaning fee.


Arrival and departure:

On the day of departure, we will provide you with the room until 10:30 am, but ask for your understanding that the room can not normally be occupied before 3 pm. For an extra charge of € 30 p.P. You can use the spa until 16:00 on the day of departure


Cancellations of reservations are generally accepted in writing only. The Austrian Hotel Contract Conditions apply.

Cancellation conditions for FlexRate
For cancellations up to 3 days before arrival: 90% of the total price
For cancellations up to 7 days before arrival: 70% of the total price
For cancellations up to 14 days before arrival: 50% of the total price


Cancellation conditions for Semi Flex Rate

For cancellations up to 3 days before arrival: 90% of the total price
For cancellations up to 10 days before arrival: 70% of the total price
For cancellations up to 30 days before arrival: 40% of the total price 



For a fixed reservation, we ask you to pay a deposit of 30% of the booked value as a transfer within 2 weeks to our account (IBAN: AT47 1600 0001 0061 4596 BIC: BTVAAT22). The deposit can also be paid by credit card. We accept all major credit cards including AMEX.

With the announcement of the credit card number and expiration date, it is irrevocably confirmed that the final bill or possible cancellation fees of the credit card may be charged, unless another payment method has been agreed or no other payment form has taken place.

Price and terms of payment: In the case of errors in prices, we reserve the right to make an adjustment and refer to the current price lists.

Children discounts: 

Children Prices for the summer season 2017: 0-5 years: 45 €, 6-12 years: 75 €, 13-17 years: 95 €

Children Prices for the winter season 2017/2018: 0-5 years: 75 €, 6-12 years: 95 €, 13-17 years: 115 €



Validity of vouchers: 1 year from the date of issue. The extension and cash payment as well as the transfer of vouchers issued by name is not possible. Value vouchers are not marked with an expiration date.

Price reductions can only be claimed once per booking. The most favorable offer is always valid. We ask for bookings in advance.

Unused services are not refunded. Please note that it is possible to book room categories, but not to reserve certain rooms or floors.



We recommend payment in cash! We accept our national currency (EURO) The following credit cards are accepted: Diners Club, Visa, Amex and Mastercard.


Non smoking - smoking? 
We would like to point out that our rooms are non-smoking and are not smoked in the entire dining area. You can smoke on the balcony or in the Cigarlounge.


Treatments in the wellness department
If you can not meet a booked date in our wellness department, we ask you to cancel at least one day before. Otherwise we have to charge you 80% of the treatment price.


With the appearance of the new price list, all previous ones lose their validity! Price changes, misprints and errors, as well as changes in the offer. The provisions of the Austrian Hotel Contract Law apply.



Say Hello!

Looking forward to see you!

Am Wiesenhang 1
6100 Mösern
Tirol / Austria
Tel: +43 5212 20300

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